The login window is where you enter your user name (account id) and password to start using FastMaint Web. Based on your account options, you will have different access rights to the system.
FastMaint Web Demo Account: If you are trying to login to the online demo of FastMaint Web hosted on https://www.smglobal.com, please check your email for the demo accounts sent to you. These demo accounts normally expire after 30 days and you will need to request a new account after that.
The Admin Password (first use of FastMaint Web after you have installed it)
When you first start using FastMaint Web edition, the system asks you to specify a password for the "admin" account.
•Make sure that the Admin password is NOT longer than 20 characters.
You will need to use this password the next time you use FastMaint.
Forgotten Your Password? If you have specified an email address for your account and email has been set up in FastMaint Web, you can request FastMaint Web to email you your account details. Otherwise, if you are a normal user, ask your FastMaint administrator to reset your account password.
If you are the administrator and you have forgotten/ are unable to get the password, open the database and clear out the "Password" field corresponding to the administrator account (the "admin" user account by default unless you have changed it) in the table "sm_user". Once done, start FastMaint Web and login as the administrator with no password. Note: The database can be opened with Microsoft Access (built-in database) or SQL Server Management Studio (external SQL Server database).